Starbucks Good Vibe Messenger
Terms of Service

By opting in to or using the Starbucks text message service (the “Good Vibe Messenger”), you accept these Terms & Conditions and agree to resolve disputes with Starbucks through binding arbitration (and with very limited exceptions, not in court), and you waive any right to participate in class actions, all as detailed in the “Disputes” section below.

Opting In

From time to time, Starbucks may advertise the opportunity to participate in the Good Vibe Messenger and receive alerts and information via text message from Starbucks (including its subsidiaries and affiliates). You acknowledge and agree that you are opting in to the Good Vibe Messenger by texting a specific keyword to a specific toll-free number as specified in the applicable Starbucks message. This program will send inspirational messages, media (images, audio) and coupon codes to users who subscribe by sending the word “Hi”. 

By opting in:

More information and Opting Out

Message and data rates may apply. Message frequency and quantity will vary. Starbucks may terminate the Good Vibe Messenger or your participation in it at any time with or without notice, including, for example, before you have received any or all messages that you otherwise would have received.

Supported Carriers

Our participating carriers include (but not limited to) AT&T, Verizon Wireless, U.S. Cellular, T-Mobile, and MetroPCS. Carriers are not liable for delayed or undelivered messages to the customer. If your mobile operator is not participating, you will not receive a reply to your messages. Some operators may not support some services at the prices offered. Prepaid users may not be able to participate - check with your mobile operator.


Please read this “Disputes” section carefully. It affects rights that you may otherwise have. It provides for resolution of most disputes through arbitration instead of through court trials and class actions. Arbitration is more informal than a lawsuit in court, uses a neutral arbitrator instead of a judge or jury, and discovery is more limited. Arbitration is final and binding and subject to only very limited review by a court. This arbitration clause shall survive termination of these Terms and Conditions.

Class Action Waiver and Jury Waiver. You and we each agree that any proceeding, whether in arbitration or in court, will be conducted only on an individual basis and not in a class, consolidated or representative action. If a court or arbitrator determines in an action between you and us that this class action waiver is unenforceable, the arbitration agreement will be void as to you. If you opt out of the arbitration provision as specified above, this class action waiver provision will not apply to you. Neither you, nor any other customer, can be a class representative, class member, or otherwise participate in a class, consolidated or representative proceeding without having complied with the opt-out procedure set forth above. If for any reason a claim proceeds in court rather than through arbitration, you and we each waive any right to a jury trial.

Governing Law

Any dispute arising from these Terms or your access to or participation in the Good Vibe Messenger will be governed by and construed and enforced in accordance with the laws of Washington, without regard to conflict of law rules or principles. The United Nations Convention on Contracts for the International Sale of Goods shall have no applicability. Any dispute between the parties that is not subject to arbitration or cannot be heard in small claims court will be resolved in the state or federal courts located in King County, Washington.

Privacy Policy

You consent to the handling of your information as described in the Starbucks Privacy Statement available at To contact Starbucks customer service, visit